Important Information



• All daily rates are with breakfast included;
• Kids up to 3 years old don’t pay; over 10, full price – ask for more information for other ages;
• Reservations will only be confirmed after deposit of 50 %, up to 48 hours after requirement; in case of specific packages, the deposit is of 100 %;
• Reservations can be made through a deposit in a bank account or credit card (all credit cards are accepted);
• Cancellations should be made 48 hours before arrival; otherwise it will be considered NO SHOW.
• If cancelation is made within 48 hours from the date of arrival the deposit will be converted into credit for a future date;
• All this information applies for any reservation;
• Check in at 1:00 p.m. and check out at 12:00 p.m.
• If, on our responsibility, the check in does not happen at 1:00 p.m., you will get a compensation in the check out;
• The late check out (extra time to leave the room) is just possible up to 1:30 p.m. (no costs); And it will only be possible on the date of the check out if the apartment is available;If the guest requests the room to be cleaned ½ daily rate will be charged.
• Breakfast: from 8:30 to 11:00 a.m.
• Room service: from 10:00 a.m. to 8:30 p.m.
• Laundry: everyday from 9:00 a.m. to 4:00 p.m.
• Dry Sauna: we don’t charge extra fee. It’s available everyday, it’s necessary to require the service 30 minutes in advance.